F.A.Q.Answers to most frequently asked questions
- Hand pump- ¼” from the top
- Air treadle pump- 3/4” from the top
- Electric pump- 2” from top
FJZ01 BVA Multi Viscosity recommended if not available use ISO46 for electric pumps and ISO32 for hand and air pumps.
Cylinder serial numbers are engraved next to the coupler.
Most of the time when a cylinder will not retract it is because of the couplers. Make sure your couplers connections are tightened properly before using product. A defective ram coupler may cause it not to retract.
If tightening the couplers does not work contact your local service center/dealer for support.
Every 300 hours or once a year
Call your local distributor and ask about our venturi valve available on electric/gas pumps only.
Verify if the cylinder is single or double acting.
See matching chart if not available contact your local BVA dealer (use page 44 out of catalog)
Make sure your release valve is closed and couplers are tight, try bleeding instructions
Try another ram to verify the pump is bad if so contact your location service center or dealer for warranty/repair.