RMA

Return merchandise application

Customer information

First name*

Last name*

Email address*

Phone

Company name*

City

Country*

Contact branch

I would like to receive product updates and emails from BVA

Defective product information

Product references*

Reason for return*

Detailed description of defect*

Troubleshooting steps taken*

Bva RMA terms conditions

All BVA products carry a Limited LIFETIME WARRANTY.
BVA products are warranted to be free of defects in materials and workmanship. Any BVA product that does not conform to specification will be repaired or credited (at BVA’s option) at BVA’s expense for the life of the product. Simply contact BVA for disposition of this warranty.
This warranty does not cover ordinary wear and tear, abuse, misuse, alteration, or use of improper fluids or maintenance as determined by BVA and its authorized service dealers. All electric motors, gas engines, batteries and other parts or materials sold with or part of BVA products but that are separately warranted by another manufacturer are covered by that manufacturer’s warranty and not the BVA Lifetime Warranty. BVA shall not be liable for consequential or incidental damage or loss whatsoever.

RMA terms: Return items are to be in original condition, in original packaging. Credit must be requested within 30 days of shipment. May require 15% re-stocking fee.